" The weapon in the war of business in 21st century Will be Customer Satisfaction With Best Competitiveness Through High Quality and Technology" Since DAECHANG establishment in 1986, DAECHANG has done its utmost to be first-class specialized company in the manufacturing, construction and maintenance of various equipment and facilities for refinery, chemical process, petro-chemical process and power gene -ration plants. This has been done with the belief to provide its cust -omers with the highest quality and customer services in compliance with the customer's specification and requirements. DAECHANG has done this by creating an atmos -phere of honesty, good workmanship, high technology and strict performance with safety in mind. In this age, I think there is no company that does not stress customer satisfaction as its top priority. At the same time, the expetations of our customers are rising, they are continuously asking for something that is new, more complicated and of higher quality. We can no longer meet the demands of our cust -omers if we continue to maintain our current methods, as only being as good as others. We can only achieve customer satisfaction in our mission by being a step ahead of others in satisfying our customer's needs. In the new millenium, DAECHANG will continue to enhance our reputation as a superior world-class specialized company based upon our focus to improvement to support our customer's meeds through technological development and quality performance at all levels of our company. As Daechang and I have grown with your support and interest, we hope that you can be with us in our journey toward a new future. Also, in this information age, as the world grows smaller, we will come closer to our customers by us -ing the internet as a tool for customer services as well as a place to do business. Thank you,